At Elegant Pitches we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practices should be sent either by email to firstname.lastname@example.org or by letter to Elegant Pitches Cobblestock Farm House, Station Road South, Peterculter, Aberdeen, AB140LL or by calling us on 07946 081930.
We are Elegant Pitches, we hire beautiful, hand made canvas pole tents.
Information you give us directly – for example when you inquire with us for the hire or purchase of a marquee via email, telephone or social media.
Information you give us indirectly – for example when your inquiry is passed to us via a third party e.g. one of our partner providers of marquees or by subcontractors acting on our behalf who provide us with technical, payment or delivery services or advertising networks analytics providers.
When you visit this website – we automatically collect the following information technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. We collect and use your personal information by using cookies on our website.
Publicly available information – occasionally, we supplement our information from publicly available sources such as the internet.
The personal information we collect, store and use might include, your name and contact details (including postal address, email address and telephone number as well as your plans and preferences relating to a marquee hire or purchase. Also, information about your activities on our website and about the device used to access it, for instance your IP address and geographical location.
We use your information so that we can provide you with the services, products or information you have asked us for. This includes processing your order, raising invoices and contracts and to. We also, keep a record of your relationship with us in order to analyse trends and for market research to better understand how we can improve our products and services.
The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations.
We do not sell or rent your information to third parties nor do we share your information with third parties for marketing purposes.
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Hard copy details such as contracts are stored in locked filing cabinets and digital data is held in the cloud with password restricted access.
Our website contains links to other websites run by other companies and organisations. This policy applies only to our website.
Cookies are widely used tiny pieces of software (files) that are installed on a computer or mobile device via the browser (e.g. Microsoft Edge or Internet Explorer, Apple Safari, Google Chrome, or Firefox) when an individual visits a website.
Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future.
By using and browsing the Age UK website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site.
Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.
By using our website, our social media pages (such as Facebook, Twitter, YouTube, and Instagram), you agree that, unless you disabled them within your internet browser, we can place the types of cookies set out below on your device and use that data in accordance with this Policy.
Performance cookies – these cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as Google Analytics.
Functionality cookies – these are cookies that automatically remember choices that users have previously made in order to improve their experience next time they visit a website. For example, where users select their preferred settings and layout.
Targeting or Advertising cookies – these cookies are similar to performance cookies, in that they collect information about users’ behaviour. However, this information is used at individual user level to advertise products and services to users on the basis of the behavioural information collected.
For more information on your rights please refer to the website of the Information Commissioner’s Office. https://ico.org.uk/